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Department of Business Studies

Level 4 Diploma in Business and Administrative Management (QCF)

Course Description
Administrative managers have to play key role in ensuring businesses gain and maintain competitive advantage. This qualification explores new businesses design, operational structures and systems which support organizational goals. To achieve the IAM Level 4 Diploma in Business and Administrative Management candidates must achieve a minimum of 120 credits. Candidates must complete all eight mandatory units, worth 100 credits, plus two optional units worth a minimum of 20 credits.

Learning objectives
The main objective of this qualification is to gather knowledge, understanding and skills related to business and administrative management. Moreover, it helps the learners to understand the complex business issues to play a vital role to run the organization smoothly.


Level of Qualification : Level 4


Duration: One (01) year


The mandatory units are grouped into four assessment groups and each group is assessed by an examination. All optional units are assessed individually by an assignment set by the IAM.


Awarding Body: Institute of Administrative Management (IAM)


Entry requirements

•  There are no formal entry requirements for this qualification. However, it is recommend that candidates should have a level 3 qualification or equivalent work experience in the business administration area.

•  Age of candidate should be at least 18 or above

•  The English requirement level for this course is B1 (or equivalent). For the UKBA approved list of English language tests, please visit this link: http://www.ukba.homeoffice.gov.uk/sitecontent/applicationforms/new-approved-english-tests.pdf


Units to be completed


IAM Mandatory Units


Group1:Administrative management and systems


Fundamentals of administrative management



Administrative systems



Group2:Managing operations and quality


Managing operations



Managing quality



Group3:Managing and developing human resources in organisations


Personal effectiveness



Managing people in organisations



Group4:Managing finance, information and knowledge


Managing information and knowledge



Finance for administrative managers



IAM Optional Units


Administration for executive assistants



Introduction to Islamic finance



Managing business facilities



Imported Optional Units


Management accounting: costing and budgeting



Marketing intelligence



The Internet and e-business



Business events management



Exemption policy
The Institute operates an exemption scheme which offers candidates recognition for other relevant academic or professional qualifications. For more information please refer to IAM exemption policy document, which can be found in the following website www.instam.org .


This qualification leads to further studies in management at level 5 and to higher education. [IAM Progression Chart]





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